Shipping policy
Shipping Policy
We aim to get your FlexiClaw order to you as quickly and smoothly as possible.
Please note that delivery times may vary due to courier delays or high order volumes
Processing Time
- All orders are processed within 1–3 business days (excluding weekends and public holidays)
- You will receive a confirmation email once your order has been placed and another once it has been shipped
Shipping Time
- Estimated delivery time is 7-14 business days, depending on your location
Shipping Rates
- Shipping costs are calculated at checkout unless stated otherwise
- We may offer free shipping promotions on selected bundles or orders
Order Tracking
- Once your order has been shipped, you will receive a tracking number via email
- Please allow some time for tracking updates to reflect after dispatch
Delays & Issues
- While we do our best to ensure timely delivery, FlexiClaw is not responsible for delays caused by couriers, customs, or unforeseen circumstances
- If your order is significantly delayed, feel free to contact us via email at flexiclaw.sa@gmail.com and we will assist where possible.
Incorrect Shipping Details
- Please ensure all shipping details are correct at checkout
- We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer
Lost or Stolen Packages
- Once an order has been marked as delivered, FlexiClaw is not responsible for lost or stolen packages
- If you experience an issue, we recommend contacting your courier directly.